Write to us: a person answers, not an automatic message. Below you will find the right address depending on what you need, so the request comes immediately to those who can close it.
Technical assistance
If you are already customers, the fastest channel is the reserved area: My account → Support. From there the request is already connected to your services and orders, so you do not have to explain to us which space or which domain.
Alternatively, write to tickets@nosurprice.net: the email opens a ticket by itself and the answers continue in the same conversation.
Hours: monday to Friday, from 9:00 to 18:00. Outside the clock you can write the same: the ticket opens anyway and is charged to the reopening.
Administration and billing
For invoices, tax data, refunds and contractual issues: admin@nosurprice.net, or via PEC a contimichelegavina@legalmail.it.
The invoices are issued in electronic format and transmitted to the Interchange System: you can also find them in your reserved area, without having to ask them.
Projects: photos, videos, sites
For a quote on pictures, commercials, a site or an e-commerce, write to admin@nosurprice.net telling in two lines what you have in mind and when you need it. We answer with the questions you need to make a serious quote, not with a generic list.
Company data
GALAXY PICTURES
Via Tiziano Vecellio 6, 20822 Seveso (MB), Italy
VAT 10285550967
Email admin@nosurprice.net
JEP contimichelegavina@legalmail.it
The venue is an administrative address, not an open door to the public: before passing, write and fix an appointment.
Before writing
Many answers are already written: what each plan contains is found in page of plans, rules on renewal and withdrawal in Terms and Conditions, and what we refund and what not in Refund policy. If the answer is there, you find it before us.